TERMS AND CONDITIONS FOR PROGRAMS AND SUBSCRIPTIONS

LAST UPDATED JULY 27, 2026

These Terms and Conditions govern your purchase of and participation in programs, subscriptions, memberships, courses, workshops, coaching services, communities, and digital products offered by The Amanda Crowell Companies, LLC.

Please read these Terms and Conditions carefully before making a purchase. By purchasing or enrolling in a Program, checking a box indicating your agreement, signing an enrollment document, or accessing Program materials, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

If you do not agree to these Terms and Conditions, do not purchase, enroll in, or access the Program.

1. Parties

For purposes of this Agreement, The Amanda Crowell Companies, LLC is referred to as “Company,” “we,” “us,” or “our.”

The purchaser or participant is referred to as “Client,” “you,” or “your.”

When a business, employer, or organization purchases a Program for another individual, the purchaser remains responsible for all payment obligations, and the individual participant is responsible for complying with all participation, confidentiality, intellectual-property, and community-conduct requirements.

Client represents that Client is at least 18 years old and has the legal authority to enter into this Agreement.

2. Programs Covered by These Terms

These Terms and Conditions apply to Company programs, subscriptions, memberships, communities, coaching programs, group programs, workshops, classes, courses, trainings, digital products, and related services, collectively referred to as “Programs.”

Programs include, without limitation:

  1. The Great Work Visibility Lab, which is a fixed-term Program purchased for a total tuition, even when that tuition is paid in installments;

  2. The Great Work Community, which is an automatically renewing recurring subscription that continues until canceled in accordance with this Agreement;

  3. Workshops, classes, coaching programs, courses, communities, digital resources, and trainings offered by Company; and

  4. Future Programs sold or delivered under these Terms and Conditions.

The applicable sales page, checkout page, order form, invoice, enrollment agreement, or written offer will identify the description, price, duration, payment schedule, meeting dates, access period, and included services for each Program. Those Program-specific terms are incorporated into this Agreement.

If a Program-specific term expressly conflicts with these general Terms and Conditions, the Program-specific term will control with respect to that Program.

3. Program Categories

Programs may be offered as:

A. Fixed-Term Programs

A fixed-term Program is purchased for a stated total tuition and is delivered during a defined period or according to a defined curriculum.

The Great Work Visibility Lab is a fixed-term Program.

A fixed-term Program does not become a subscription merely because Client chooses to pay the tuition in installments.

B. Recurring Subscriptions

A recurring subscription automatically renews and is billed at the frequency disclosed at checkout until Client cancels it in accordance with the applicable cancellation policy.

The Great Work Community is a recurring subscription.

C. One-Time Purchases

A workshop, class, digital resource, recording, course, or other offering may be sold as a one-time purchase. The purchase includes only the access and services described at the time of sale.

4. Program Term and Access

For fixed-term Programs, participation begins and ends on the dates identified in the Program description, enrollment materials, or written communications.

For recurring subscriptions, participation begins when Client’s initial payment is processed and continues through successive billing periods until canceled or terminated.

For one-time purchases, access begins when payment is processed or when Company makes the purchased material available.

Access to recordings, online platforms, communities, resources, or Program materials may end when the Program or applicable access period concludes unless the Program description expressly promises longer or lifetime access.

“Lifetime access,” when expressly offered, means access for as long as Company continues to host and commercially offer the applicable material on its existing platform. It does not mean Client’s lifetime or guarantee that a particular platform, format, or product will remain available indefinitely.

Program access is personal to the enrolled participant. Client may not share, transfer, sell, sublicense, or assign Program access or login credentials without Company’s written permission.

5. Program Delivery

Programs may include live sessions, recorded materials, coaching, facilitation, group discussions, written resources, community access, feedback, independent work, or other services described in the applicable Program materials.

Company may make reasonable changes to:

  • Session dates or times;

  • Program sequence or curriculum;

  • Coaches, facilitators, or guest experts;

  • Technology platforms;

  • Methods of delivery; and

  • Supporting materials.

Company will make reasonable efforts to notify participants of material scheduling or delivery changes.

Unless the Program description expressly states otherwise, purchase does not guarantee:

  • Individual coaching;

  • Private access to Amanda Crowell;

  • Personalized review of Client’s work;

  • Attendance by a particular coach, facilitator, or guest;

  • Access beyond the stated Program period; or

  • The availability of a recording for every live session.

6. Client Participation and Responsibility

Client is responsible for attending sessions, accessing materials, completing work, participating appropriately, and making use of the opportunities provided.

Failure to attend sessions, complete assignments, access materials, participate in a community, or use the services provided does not cancel Client’s enrollment or payment obligations.

Company is not responsible for Client’s scheduling conflicts, technology problems, travel, illness, business demands, changes in personal circumstances, or decision to discontinue participation.

Client remains solely responsible for deciding whether and how to implement information, coaching, feedback, or strategies provided through a Program.

7. Prices and Payment Authorization

Client agrees to pay the price stated on the applicable sales page, checkout page, invoice, order form, or enrollment agreement.

Unless otherwise stated, all prices are in United States dollars.

Company may accept payment by credit card, debit card, bank transfer, or another approved payment method.

Client authorizes Company and its payment processor to charge the selected payment method according to the payment schedule disclosed at checkout.

Client is responsible for applicable taxes, bank charges, currency-conversion costs, or payment-processing fees disclosed before purchase.

8. Fixed-Term Program Payment Plans

When Company offers a payment plan for a fixed-term Program, the payment plan allows Client to divide the Program’s total tuition into installments.

A payment plan is not a month-to-month subscription, membership, or pay-as-you-go arrangement.

By selecting a payment plan, Client commits to paying the entire stated tuition for the Program.

All scheduled installments remain due even if Client:

  • Stops participating;

  • Misses sessions;

  • Does not complete the Program;

  • Does not access the materials;

  • Decides the Program is no longer a good fit;

  • Experiences a change in personal, professional, health, or financial circumstances; or

  • Is removed from the Program for violating this Agreement.

Client’s decision to discontinue participation does not cancel the remaining installments.

Company may agree to modify or release a payment obligation through a separate written termination or payment agreement. Company is not required to do so.

9. Great Work Community Subscription

The Great Work Community is an automatically renewing recurring subscription.

Client will be charged at the price and billing frequency disclosed at checkout. The subscription will automatically renew on each scheduled billing date until canceled in accordance with this section.

Client authorizes Company and its payment processor to process each recurring payment using Client’s payment method on file.

Cancellation Requests

Client may submit a cancellation request at any time.

To prevent the next scheduled renewal charge, Company must receive Client’s cancellation request at least seven calendar days before Client’s next billing date.

When Company receives the cancellation request at least seven calendar days before the next billing date:

  1. The next renewal charge will not be processed;

  2. The subscription will end at the conclusion of the current paid billing period; and

  3. Client will retain access through the end of the current paid billing period.

When Company receives the cancellation request fewer than seven calendar days before the next billing date:

  1. The upcoming scheduled renewal payment will still be processed;

  2. The subscription will remain active during the billing period covered by that payment;

  3. The cancellation will become effective at the end of that next paid billing period; and

  4. No further renewal payments will be processed after the cancellation becomes effective.

For example, if Client’s subscription renews on the 15th of each month, Company must receive a cancellation request by the 8th to prevent the charge scheduled for the 15th.

How to Cancel

Client must submit a cancellation request through:

  • The cancellation method provided in Client’s account or on the subscription platform; or

  • An email sent to [INSERT CANCELLATION EMAIL ADDRESS].

A cancellation request is considered received when it reaches Company’s designated account or email inbox.

Company will provide written or electronic confirmation after processing the cancellation request.

Client is responsible for retaining the cancellation confirmation.

Refunds Following Cancellation

Payments already processed are nonrefundable.

Company does not issue prorated refunds or credits for unused portions of a billing period, except where required by law.

Client will retain access through the end of the final paid billing period.

Client will not be responsible for billing periods beginning after the cancellation becomes effective.

10. Other Recurring Subscriptions

Company may offer Programs other than the Great Work Community as recurring subscriptions.

The applicable sales and checkout pages will identify:

  • The recurring price;

  • The billing frequency;

  • The renewal terms;

  • Any minimum commitment;

  • The cancellation deadline;

  • The cancellation method; and

  • When cancellation becomes effective.

Unless different terms are clearly disclosed at purchase, the Great Work Community cancellation policy in Section 9 will apply to Company’s recurring subscriptions.

11. Failed and Late Payments

Client is responsible for maintaining a current and valid payment method.

If a scheduled payment fails, Company may:

  • Notify Client and request an updated payment method;

  • Retry the payment;

  • Suspend Client’s access to the Program;

  • Remove Client from live sessions or online communities;

  • Cancel future services;

  • Refer an unpaid balance for collection; or

  • Pursue other remedies permitted by law.

Suspension, removal, or termination for nonpayment does not eliminate Client’s obligation to pay the remaining balance for a fixed-term Program.

Client remains responsible for reasonable collection costs permitted by law.

12. Discontinuing Participation

Client may stop attending or participating in a Program at any time.

For a fixed-term Program, including the Great Work Visibility Lab, discontinuing participation:

  • Does not cancel Client’s enrollment;

  • Does not create a right to a refund; and

  • Does not cancel Client’s obligation to pay the complete tuition or remaining installments.

For the Great Work Community or another recurring subscription, Client must submit a cancellation request in accordance with the applicable subscription cancellation policy to stop future renewals.

Simply ceasing to attend, logging out, removing a payment method, leaving an online group, or telling another participant that Client intends to leave does not constitute cancellation.

13. Refund Policy

Unless a different refund policy is expressly stated on the applicable sales page or checkout page, all Program purchases are final and nonrefundable to the fullest extent permitted by law.

Refunds or credits will not be issued because Client:

  • Changes their mind;

  • Does not attend;

  • Does not complete the Program;

  • Does not use the materials;

  • Disagrees with coaching or feedback;

  • Does not achieve a particular result;

  • Experiences a scheduling conflict;

  • Encounters a change in personal or business circumstances; or

  • Fails to cancel a recurring subscription before the applicable cancellation deadline.

Company may, in its discretion, agree in writing to a credit, transfer, revised payment arrangement, or termination agreement.

An exception made for one Client or situation does not require Company to make the same exception in another situation.

Nothing in this Agreement limits a refund or cancellation right that cannot lawfully be waived.

14. Cancellation or Discontinuation by Company

Company may cancel, postpone, reschedule, or discontinue a Program because of insufficient enrollment, illness, emergency, events outside Company’s reasonable control, or other legitimate business reasons.

If Company cancels an entire fixed-term Program and does not provide a reasonable replacement, rescheduled experience, or substantially equivalent alternative, Company will provide an appropriate refund or credit for the portion Company did not deliver.

If Company discontinues a recurring subscription, Company will provide reasonable notice when circumstances permit. Company will not charge Client for billing periods beginning after the subscription ends. If Company has collected payment for a period during which no substantially equivalent service is provided, Company will issue an appropriate prorated refund or credit.

Company is not responsible for Client’s travel costs, lost income, substitute services, or other incidental expenses associated with a cancellation or schedule change.

15. Community Standards

Company’s Programs are intended to support thoughtful, constructive, and respectful participation.

Client agrees not to:

  • Harass, threaten, intimidate, or discriminate against another participant;

  • Disrupt Program sessions or community discussions;

  • Share another participant’s personal or confidential information;

  • Record sessions without express permission;

  • Copy or distribute Program or participant materials;

  • Harvest participant names, email addresses, or other contact information;

  • Send unsolicited promotional or sales messages to participants;

  • Impersonate another person;

  • Misrepresent Client’s identity, qualifications, results, or relationship with Company;

  • Use Program spaces for unlawful, fraudulent, exploitative, or harmful purposes; or

  • Engage in conduct that materially interferes with another participant’s ability to benefit from the Program.

Company may remove content or suspend or terminate Client’s participation when Company reasonably believes Client has violated these standards.

When appropriate, Company may provide a warning or opportunity to correct the conduct. Company is not required to provide a warning when the conduct is serious, repeated, threatening, unlawful, or materially harmful.

Removal for violating this Agreement does not entitle Client to a refund and does not eliminate an outstanding fixed-term tuition obligation.

16. Group Confidentiality

Group Programs may involve discussions of ideas, businesses, challenges, work in progress, personal experiences, strategies, finances, clients, and professional relationships.

Client agrees to treat information shared by other participants as confidential when a reasonable person would understand that information to be private, proprietary, or sensitive.

Client may not:

  • Publicly identify or quote another participant without permission;

  • Share screenshots, recordings, transcripts, private messages, or contact information;

  • Distribute another participant’s documents, ideas, strategies, or work;

  • Present another participant’s ideas or materials as Client’s own;

  • Use private information shared in a Program to compete unfairly with another participant; or

  • Upload another participant’s confidential information, materials, or Program recordings to a public or third-party artificial-intelligence system without permission.

Client may discuss their own experience and ideas, provided Client does not reveal another participant’s identity or confidential information.

Company will instruct participants to respect these requirements. Because group Programs include independent participants, Company cannot guarantee that every participant will comply and is not responsible for an unauthorized disclosure by another participant unless caused by Company’s own wrongful conduct.

17. Program Recordings

Company may record certain Program sessions for educational, accessibility, quality-control, or Program-delivery purposes.

Company will inform participants when a session is being recorded.

By participating with a camera or microphone enabled during a disclosed recording, Client understands that Client’s name, image, voice, chat comments, or contributions may appear in the recording.

Program recordings may be made available to:

  • Other authorized participants in the same Program;

  • Company’s coaches, facilitators, employees, or contractors;

  • Participants in another delivery of substantially the same Program, when disclosed before the session; or

  • Service providers assisting Company with Program administration, editing, hosting, or accessibility.

Client may turn off their camera, change their displayed name, or refrain from speaking during a recording when appropriate.

Company will not use an identifiable recording, image, quotation, testimonial, or likeness of Client in public marketing materials without Client’s separate permission, except for material Client has independently made public or expressly submitted for promotional use.

18. Company Intellectual Property

Company owns or licenses all rights in its Program materials and intellectual property, including:

  • Frameworks, concepts, and methods;

  • Curriculum;

  • Workbooks and worksheets;

  • Presentations;

  • Videos and recordings;

  • Audio materials;

  • Written content;

  • Graphics and designs;

  • Templates;

  • Exercises;

  • Program names and branding; and

  • The selection, arrangement, and presentation of Program content.

Company grants Client a limited, revocable, nonexclusive, nontransferable license to access and use Program materials for Client’s own personal and internal business purposes during the applicable access period.

Client may apply the ideas and methods learned through a Program to Client’s own work and business.

Client may not, without Company’s written permission:

  • Copy, reproduce, publish, or distribute Program materials;

  • Share login credentials or Program access;

  • Sell, license, sublicense, or commercially exploit Program materials;

  • Upload Program materials to a public database or artificial-intelligence training system;

  • Teach Company’s proprietary curriculum as Client’s own program;

  • Create a substantially similar course, certification, training, or commercial product using protected Program materials; or

  • Remove copyright, trademark, or ownership notices.

No ownership rights are transferred to Client.

19. Participant Intellectual Property

Client retains ownership of the original materials, ideas, writing, frameworks, designs, business information, and other intellectual property Client brings to or independently creates during a Program.

By voluntarily sharing material within a Program, Client grants Company a limited, nonexclusive license to display and use that material only as reasonably necessary to deliver the Program, facilitate feedback, and support Client’s participation.

Company will not sell, publicly publish, or use Client’s identifiable intellectual property in another commercial product or public marketing campaign without Client’s permission.

Client agrees to respect the intellectual property rights of other participants and to obtain permission before using or reproducing another participant’s work.

20. Reviews, Feedback, and Testimonials

Client remains free to provide an honest review or assessment of Company’s Programs and services.

Nothing in this Agreement prohibits Client from:

  • Expressing an honest opinion;

  • Reporting conduct Client reasonably believes to be unlawful;

  • Participating in a government investigation;

  • Seeking legal advice; or

  • Exercising a right protected by law.

Client may not knowingly publish false factual statements, disclose legally protected confidential information, impersonate another person, engage in harassment, or infringe intellectual-property rights.

Company will request separate permission before using Client’s name, likeness, business name, or identifiable testimonial in public marketing.

21. No Guarantee of Results

Company does not guarantee any particular personal, professional, creative, audience, visibility, business, income, or financial result.

Examples, testimonials, case studies, and discussions of possible outcomes are illustrative and do not guarantee that Client will achieve the same or similar result.

Client’s results depend on many factors, including Client’s participation, implementation, decisions, effort, experience, market conditions, timing, resources, and circumstances outside Company’s control.

Client remains solely responsible for Client’s decisions, actions, business, implementation, and results.

22. Educational and Coaching Services

Programs provide education, coaching, facilitation, reflection, community, and general information.

Programs are not therapy, healthcare, medical treatment, legal advice, accounting advice, investment advice, tax advice, or individualized financial advice.

Participation does not create a therapist-patient, physician-patient, attorney-client, accountant-client, fiduciary, or similar licensed professional relationship.

Client is responsible for obtaining qualified professional advice when needed.

23. Earnings Disclaimer

Any information regarding income, revenue, earnings, clients, visibility, audience growth, sales, profitability, or business opportunities is provided for educational and illustrative purposes.

Company does not guarantee that Client will earn money, attract clients, increase visibility, grow an audience, secure speaking engagements, publish work, or achieve any other financial or professional outcome.

Client understands that business and financial outcomes involve risk and depend on factors outside Company’s control.

24. Technology and Third-Party Services

Programs may rely on third-party platforms for payment processing, video meetings, email, online communities, file delivery, scheduling, course hosting, or other functions.

Company is not responsible for temporary outages, platform changes, internet interruptions, hardware problems, or failures caused by third-party providers.

Client is responsible for obtaining the equipment, software, internet connection, and technical ability reasonably necessary to participate.

Company may change platforms when reasonably necessary to continue or improve Program delivery.

25. Privacy

Company will handle Client’s personal information in accordance with its applicable privacy policy and legal obligations.

Client understands that information voluntarily shared in a group session, online community, chat, participant profile, or member directory may be visible to other participants.

Client is responsible for deciding what personal, professional, or business information to share in a group environment.

26. Disclaimer of Warranties

Company warrants that its services will be provided in good faith and in a professionally reasonable manner.

Except for any express warranty contained in this Agreement, Programs and materials are provided “as is” and “as available.”

To the fullest extent permitted by law, Company disclaims implied warranties, including warranties of merchantability, fitness for a particular purpose, noninfringement, and uninterrupted availability.

Nothing in this section excludes a warranty that cannot lawfully be excluded.

27. Limitation of Liability

To the fullest extent permitted by law, Company’s total liability arising from or related to a Program will not exceed the amount Client paid to Company for the specific Program giving rise to the claim during the 12 months preceding the event giving rise to the claim.

Company will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including:

  • Lost income or profits;

  • Business interruption;

  • Loss of data;

  • Loss of opportunity;

  • Reputational harm; or

  • The cost of substitute services.

Nothing in this section excludes liability that cannot lawfully be limited or excluded.

28. Indemnification

Client agrees to indemnify and hold Company and its owners, employees, contractors, coaches, and facilitators harmless from third-party claims, losses, liabilities, or expenses arising from:

  • Client’s unlawful conduct;

  • Client’s infringement of another person’s rights;

  • Materials supplied, used, or published by Client;

  • Client’s misuse of Program materials; or

  • Client’s material violation of this Agreement.

This obligation does not apply to claims caused by Company’s own gross negligence, willful misconduct, or violation of law.

29. Force Majeure

Company will not be considered in breach for a delay, interruption, or failure caused by circumstances outside its reasonable control, including:

  • Natural disasters;

  • Serious illness or incapacity;

  • Government action;

  • Labor disruption;

  • Internet or technology failure;

  • Power outages;

  • War, terrorism, or civil unrest;

  • Public-health emergencies; or

  • The failure of a third-party service provider.

Company will make reasonable efforts to resume delivery or provide an alternative form of delivery.

30. Dispute Resolution

The parties agree to make a good-faith effort to resolve disagreements informally.

Before filing a lawsuit, the parties agree to participate in mediation with a mutually agreed mediator. Mediation may occur remotely or in New Jersey.

Unless otherwise agreed, each party will pay its own legal fees and the parties will share the mediator’s fees equally.

Either party may seek immediate injunctive or equitable relief when reasonably necessary to protect confidential information or intellectual property or to prevent imminent harm.

Nothing in this section prevents Client from contacting a government agency or exercising a right that cannot lawfully be waived.

31. Governing Law and Venue

This Agreement will be governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.

Any court proceeding arising from this Agreement will be brought in a state or federal court with jurisdiction in New Jersey, unless applicable consumer law requires otherwise.

32. Notices

Notices under this Agreement must be provided in writing.

Email is sufficient for notices concerning participation, cancellation, payment, scheduling, Program access, or an alleged violation of this Agreement, provided the email is sent to the most recent address supplied by the receiving party.

Company may send notices to the email address associated with Client’s purchase or account.

Client is responsible for keeping Client’s contact information current and reviewing messages from Company.

33. Assignment

Client may not transfer Program access or assign Client’s rights or obligations without Company’s written permission.

Company may assign this Agreement as part of a sale, merger, restructuring, or transfer of substantially all of the relevant business or Program assets.

34. Entire Agreement

These Terms and Conditions, together with the applicable sales page, checkout page, order form, invoice, enrollment agreement, and written addenda, constitute the entire agreement between Client and Company concerning the Program.

They supersede prior or contemporaneous discussions, representations, writings, negotiations, or agreements concerning the same purchase.

35. Changes and Waivers

A waiver is effective only when provided in writing and applies only to the specific situation for which it was given.

Failure to enforce a provision does not waive the right to enforce it later.

Company may update these Terms and Conditions for future purchases and future subscription periods.

A material change affecting an existing enrollment or subscription will be communicated to Client. Company will not retroactively increase Client’s fixed tuition or materially reduce services already purchased without Client’s agreement.

Continued use of a recurring subscription after properly disclosed updated terms become effective constitutes acceptance of those updated terms, to the extent permitted by law.

36. Severability

If a provision is determined to be invalid or unenforceable, the remaining provisions will remain in effect.

An invalid provision will be interpreted or narrowed to the minimum extent necessary to make it enforceable when permitted by law.

37. No Waiver of Legal Rights

Nothing in this Agreement waives a legal right or remedy that cannot lawfully be waived.

Any provision that conflicts with mandatory applicable law will apply only to the maximum extent permitted by that law.

38. Electronic Acceptance

Client agrees that electronic acceptance, including checking an agreement box, submitting payment, signing electronically, or accessing a Program after receiving these Terms and Conditions, has the same effect as a handwritten signature.

Client should save or print a copy of these Terms and the applicable purchase information for Client’s records.